I am very happy to repair any pieces of my work and there is generally no charge for this service. Please send your repair 1st class recorded to the studio address (above) so that it can be tracked and enclose details of what you would like done, as well as your name and address You are also welcome to e mail or call. Please allow somewhere in the area of a month for the piece to be returned. Alterations are always possible too
I'm no longer on Maternity leave...but much of the same still applies. I will always endeavor to return e mails and answer questions, but please expect and excuse a delay. Any jewellery repairs need to anticipate taking somewhere in the region of a month as studio days vary week to week. Jewellery in the online shop may not ship the day of purchase, although it will always ship promptly,so please let me know if there is a specific time frame.
Apologies to everyone who tried to buy online through 2015 and found that the shop had not been updated. I'm working on it again from June 2016, adding in lots of new designs as I always have an enormous burst of ideas during pregnancy and maternity leave. While its a great time for ideas, personally I find that its a less great time for working extra hours, particularly as its baby 3, so replenishing the shop was something that had to be put to the side for the duration ....
It is best that the piece you wish to return is returned to the place where it was purchased. With both the Guild and the website I have a no questions asked returns policy for 14 days following purchase. If the item is a gift please discuss returns with me at the time of purchasing as I can make exceptions to this time period, and will do my best to accommodate any problems arising from buying for someone else .
- The Guild Of Ten -
The Guild of Ten, 19 old bridge street, Truro, Cornwall. TR1 2AH.
Tel: 01872 274 681 www.guildoften.co.uk
I am a member of this innovative and long running cooperative venture. Please visit the shop for a consistently wide range of my jewellery.
- Trelyon Gallery -
Trelyon Gallery, 38 fore street, St.Ives,
Cornwall, TR26 1HE
Tel: 01736 797955 www.trelyongallery.co.uk
Trelyon is a wonderful gallery with a fantastic selection of jewellery . Kathy and Abi are more than happy to photograph and post pieces of my work so please call them if there
something you are looking for that is not in my shop