I am very happy to repair any pieces of my work and there is generally no charge for this service. Please send your repair 1st class recorded to the studio address (above) so that it can be tracked and enclose details of what you would like done, as well as your name and address You are also welcome to e mail or call. Please allow somewhere in the area of a month for the piece to be returned. Alterations are always possible too
My Children are still small and Im not yet working full time again. I will always endeavor to return e mails and answer questions, but please expect and excuse ceratin days when Im not able to work or get back to anyone. Any jewellery repairs need to anticipate taking somewhere in the region of a month as studio days vary week to week. Jewellery in the online shop may not ship the day of purchase, although it will always ship promptly,so please let me know if there is a specific time frame.
Cleaning your jewellery
Silver and gold can be cleaned very well using warm water, a litle mild detergent and a tooth brush. Equally a steel or brass brush can be very good as the pieces tend to have a 'scratched' matte finish rather than a high polish one. I use the really little ones that come in car cleaning ( or similar) kits at high street hardware shops. Im happy for the pieces to get sent in for a clean. Try and keep stones out of the water wherever possible. The enamel will be fine unless its boiling water ( which you dont want anyway) which may cause the colour to fade out a little.
It is best that the piece you wish to return is returned to the place where it was purchased. With both the Guild and the website I have a no questions asked returns policy for 14 days following purchase. If the item is a gift please discuss returns with me at the time of purchasing as I can make exceptions to this time period, and will do my best to accommodate any problems arising from buying for someone else .
- The Guild Of Ten -
The Guild of Ten, 19 old bridge street, Truro, Cornwall. TR1 2AH.
Tel: 01872 274 681 www.guildoften.co.uk
I am a member of this innovative and long running cooperative venture. Please visit the shop for a consistently wide range of my jewellery.
- Trelyon Gallery -
Trelyon Gallery, 38 fore street, St.Ives,
Cornwall, TR26 1HE
Tel: 01736 797955 www.trelyongallery.co.uk
Trelyon is a wonderful gallery with a fantastic selection of jewellery . Kathy and Abi are more than happy to photograph and post pieces of my work so please call them if there
something you are looking for that is not in my shop